Frequently Asked Questions

Unique Pickups is a peer-to-peer delivery platform that connects customers who need items delivered with verified nearby drivers. Think of it as "Uber for packages" - a seamless, on-demand delivery service.

Customers create delivery requests with pickup and delivery addresses. Drivers browse nearby requests and accept the ones they want. Real-time tracking keeps everyone informed, and QR code verification ensures secure pickup and delivery.

Yes! All drivers undergo comprehensive background checks, ID verification, and vehicle/insurance validation. QR code verification ensures secure transactions, and our rating system helps maintain quality. We also have 24/7 support for any concerns.

Pricing is calculated based on distance, weight, and urgency. Base fee is $5, plus $1.50 per kilometer and $0.50 per pound. There's a 15% platform fee. Urgent deliveries have a 25-50% multiplier. See our pricing page for details.

Yes, customer verification is free and required before creating deliveries. It takes about 60 seconds and involves uploading your ID and taking a selfie. This helps ensure platform safety.

Once a driver accepts your delivery, you can track it in real-time on the delivery tracking page. You'll see the driver's location, get ETA updates, and can message them directly.

We have a dispute resolution system. You can file a dispute with evidence, and our admin team will review it. Refunds are processed when appropriate. Contact support for immediate assistance.

Drivers keep 85% of the delivery fee plus 100% of tips. Earnings vary based on distance, weight, and demand. You can see delivery details and payout before accepting. See our pricing page for examples.

Driver verification costs $39.99 one-time. This covers background checks, license validation, insurance verification, and admin review. Once approved, you can start accepting deliveries immediately.

Earnings are available immediately after delivery completion. You can request withdrawals anytime. Payouts are processed quickly, usually within 1-2 business days.

Absolutely! There are no minimum hours required. Work when you want, accept deliveries that fit your schedule. You control when you're available.